Terms and Conditions

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PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. ALL USERS OF THIS WEBSITE AGREE THAT ACCESS TO AND USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS AND OTHER APPLICABLE LAW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS WEBSITE.

Since December 2012, Robinair, OTC, Actron, Sunpro, TIF and Autoboss became Bosch brands and were integrated into the Automotive Service Solutions Business Unit of the Bosch Automotive Aftermarket Business Division.

© Copyright Robert Bosch LLC

All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same on Bosch web sites are protected by copyright and other intellectual property rights. The content of these web sites may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights.

Names of authorized representatives
Digital Marketing Manager

Telephone number
+1 800 533 6127

Email address
inquiry@service-solutions.com

Mailing address
Bosch Automotive Service Solutions
Attn: Digital Marketing Manager
655 Eisenhower Drive
Owatonna, MN 55060

Copyright Claims and Designated Agent

It is the policy of Bosch to respond to claims of intellectual property infringement. Bosch will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512c2 DMCA and other applicable intellectual property laws.

Pursuant to the DMCA, notifications of claimed copyright infringement should be sent to a Service Provider‘s Designated Agent. Notification must be submitted to the following Designated Agent for this site:

Digital Marketing Manager

To be effective, the notification must be written communication that includes the following:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
  4. Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number and, if available, an electronic mail address at which the complaining party may be contacted;
  5. A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law;
  6. A statement that the information in the notification is accurate, and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Product Information.

Product information on the Website does not constitute an offer to sell. Rather, product information is provided merely for advertising purposes. Your submission of an order to Bosch Automotive Service Solutions LLC ("Bosch") constitutes an offer to purchase which, if accepted by Bosch, shall be subject to Bosch's Terms and Conditions of Sale, as modified from time to time. RECEIVING AN ORDER ACKNOWLEDGEMENT DOES NOT GUARANTEE THE ACCEPTANCE OF AN ORDER. BOSCH RESERVES THE RIGHT TO LIMIT THE QUANTITY OF ITEMS ORDERED AND/OR REFUSE TO SELL TO ANY CUSTOMER.

Changes to the Website.

Changes may be made periodically and at any time to the Website. Products may be mistakenly listed at inaccurate prices, they may be mistakenly listed as available when, in fact, they are unavailable, or they may be mistakenly described. Bosch reserves the right to refuse or cancel any orders placed for such product. Bosch reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. Any change in these Terms of Use is effective immediately upon your receipt of notice from Bosch. Notice can be given through e-mail or posting on the Website. You should periodically check these Terms of Use for changes. Any use of the Website after changes have been made shall be deemed acceptance of those changed Terms of Use.

Intellectual Property.

Bosch, its affiliates, customers or third party content providers, own and shall retain all worldwide rights in the intellectual property of the Website, including, but not limited to, trademarks, inventions, ideas, trade secrets, the "look and feel" of the Website, its color combinations, layout, and all other graphical elements, and the copyright in and to its original content. You should assume that everything you read or see on the Website is copyrighted or otherwise protected and owned by Bosch, its affiliates, customers or a third party who licensed the right to use such content to Bosch. Unless otherwise expressly noted, nothing that you read or see on the Website may be copied, reproduced, modified, distributed, transmitted, republished, displayed, or performed for commercial use without the prior written consent of Bosch.

Term and Termination.

These Terms of Use are applicable to you upon your accessing the Website. These Terms of Use may be amended or terminated by Bosch without notice at any time, for any reason. Moreover, Bosch may terminate, restrict, or suspend your username privileges at any time, without notice. The provisions of these Terms of Use shall survive any termination.

Disclaimers.

The use of the Website is at your own risk, and Bosch does not guarantee that the Website functions will not be interrupted, that no errors will occur, and that no computer viruses or other harmful content is contained in the Website or servers. Bosch shall have no liability for any viruses, damage to your computer, loss of data, financial loss, or any other damages. Any and all expenses related to necessary services or repairs for software or hardware, computer viruses, software code, and any losses or damages resulting from usage of the Website, are the sole responsibility of the user. You expressly agree to refrain from doing, either personally or through an agent, any of the following:

Use any device or other means to harvest information about other users.
Transmit, install, upload, or otherwise transfer any virus, program, process, advertisement, communication, or other item to the Website or related servers and networks.
Upload or copy from the Website any content that violates or infringes the intellectual property rights of others (including, but not limited to, copyrights, trademarks, trade secrets, patents and publicity rights).
Use the Website for any unlawful means.
Transmit, install, upload, or otherwise transfer any information in violation of the laws of the United States.
Using Website content in territories where the sale of products to which the content relates is not permitted.

Registration and Username Use.

In the event that you register for a username on the Website, you agree that you are solely responsible for maintaining the confidentiality and security of that username and your password, and you are responsible for all acts and/or omissions that occur under the authority of your username. If you have reason to believe that there is any unauthorized use of your username or any other breach of security related to the Website, you shall immediately so notify Bosch by contacting us.

Submission of Information.

Bosch reserves the right to collect and use data from the Website in accordance with its Privacy Statement, as modified from time to time. You hereby grant Bosch a non-exclusive, fully paid-up right to access, reproduce and use the information you submit to Bosch through the Website solely for the purpose of facilitating its business relationship with you.

Indemnification.

You agree to indemnify, defend, and hold harmless Bosch, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Website using your username.

Claims from Use.

Your use of the Website shall be governed in all respects by the laws of the State of Michigan, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods; provided, however, that Bosch agrees to abide by the consumer protection regulations adopted by each member state of the European Union pursuant to the Electronic Commerce Directive, but only to the extent necessary to comply with the minimum requirements of such regulations. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to the Website (including but not limited to the purchase of Bosch products or third party content providers) shall be in the state or federal courts located in Oakland County, Michigan, U.S.A. Any cause of action or claim you may have with respect to the Website (including but not limited to the purchase of products) must be commenced within one (1) year after the claim or cause of action arises. Bosch's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions.