1.

What is your overall impression of our web site?

Excellent

Good

Fair

Poor

2.

What are the reasons?

3.

What features or services would you like to see on the website?

4.

How often do you visit our website?

Daily

Once a week

Once a month

First time

Other

5.

How do you rate our Customer Service/Order Management Department?

Excellent

Good

Fair

Poor

N/A

6.

How do you rate our Technical Support Department?

Excellent

Good

Fair

Poor

N/A

7.

How would you rate your last service call?

Excellent

Good

Fair

Poor

N/A

8.

What service center did you use?

Name

City

State

9.

How would you rate Robinair's service equipment?

Excellent

Good

Fair

Poor

N/A

10.

Would you recommend Robinair to a friend?

Yes

No

N/A